FAQ
We are at 18 Barnes High Street, London SW13 9LW. The counter is open Tuesday to Saturday, 9am to 4pm, and closed Sunday and Monday. You can also order online for next-day delivery or same-day collection.
UK delivery is free on orders over £60. Under £60 it is £4.99 standard. Express is £6.99 on any order. Order by 1pm for next-day delivery. Collection in Barnes is free, and local delivery around Barnes is free. We deliver within the UK only.
Order by 1pm for next-day delivery. Anything after 1pm moves to the following delivery day.
Across London and the rest of the UK, from our shop on Barnes High Street, SW13. If you are not sure whether we reach you, message us before you order and we will confirm your postcode.
Yes. Collect at Barnes High Street, SW13, with no delivery charge. Collection is the same day, about two hours from your order.
The price you see at checkout is the price you pay, and we never charge more afterwards. At the Barnes counter everything is weighed openly on the scale in front of you. Where whole fish are sold in sizes online, each size carries a guaranteed minimum weight. Fish run over that minimum as often as not, and when they do the extra is yours. If one ever comes in under it we refund the difference.
One wild sea bass might weigh 480g and its neighbour in the same crate 620g. They are simply different fish. A bream, a brill, a whole Dover sole: each grew at its own pace and carries its own weight. Selling in sizes with a guaranteed minimum weight means you always know what you will pay before you order, and the counter still weighs everything openly.
Yes, and it is free. Filleting, pin-boning and skinning are done by hand. Tell us how you would like it prepared when you order.
Everything is cut to order. Keep it chilled in the coldest part of your fridge and cook within a day or two, or freeze it on the day it arrives.
We buy British where we can and we buy with the seasons, so what is on the counter changes with what the water gives. We buy whole and choose by eye, from Cornwall and the South Coast up to Scottish waters.
Yes. Seafood boxes and platters, cut and prepped by hand. Tell us the occasion and roughly how many people you are feeding. Order by 1pm for next-day delivery, or collect in store.
You pay securely online at checkout. The price you see at checkout is the price you pay.
Everything is cut to order and kept under ice at the counter, and we buy with the seasons. Keep it in the coldest part of your fridge and cook within a day or two, or freeze it on the day it arrives.



































